Evansville Kia dealership customer reviews

207 Reviews

4.9 out of 5 stars

5 star

193

4 star

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Samantha Johnson 14 Mar 2021

My boyfriend and I were in from Louisville & needed a car urgently. They did everything they could to work a good deal. Everyone was so nice and helpful with the whole ordeal. Everyone followed covid protocols (including those who had already been vaccinated)

5 rate

Joe Heerdink 28 Jan 2021

Visited service center for an oil change and tire rotation for my Soul. Great service, quick as well. Waiting area is nice and has coffee and kids movies playing on the big screen.

5 rate

Heida Lopez 11 Jan 2021

I came in with a check engine light. I talked to Derek in the service department. He told me I needed a new catalytic converter. They had one in stock but it was $1800 to put it in. On my behalf he asked the company to do it for free even though the car was past warranty by 20,000 miles. They did fi...x it for free, gave me loaner car while they fixed it. They also fixed it quickly. I will continue to be a Kia customer and my next car will be a Kia. Show more

5 rate

Jennifer McDaniel 16 Dec 2020

Always have a pleasant experience with the service and parts center. I always come here to get my oil changed and needed help getting my car remote apart because the battery was dying, Travis was very kind and helped replace the battery for me. Highly recommend the service department.

5 rate

Myra Smalls 15 Dec 2020

Great customer service, everyone was friendly. The waiting area was very clean. Fresh coffee and snacks!

5 rate

JoAnn 10 Dec 2020

I purchased my kia optima 2 years ago and have only been in for oil changes. The service there has been great from purchasing my car to the servicing of my car. Ive never been in a more friendly car dealership. This is my first Kia but it won't be my last.

5 rate

Grant Hooper 08 Dec 2020

Best car buying experience I've ever had. Brent and Brian went the extra mile to get us a new Kia with no pressure and friendly courtesy. They listened to our needs and got us a better deal than I expected. Dont buy before you see the people at Evansville Kia. You really do want to deal with the D...uells. Edit: since my initial review our family has bought 2 more vehicles from Evansville Kia. If that doesn’t tell you what you need to know about whether or not you want to make this your first stop when car shopping I don’t know what else to say. New or used you can count on them to work hard to get you a good deal. And the service department is just as great to deal with. Show more

5 rate

Jeremy Schulz 10 Nov 2020

Great place to service you car vehicles. Fast, friendly, always has a loaner car if I need it.

5 rate

Carol Hunter 04 Nov 2020

They all are great. Anyone you come in contact with are so kind, and generously helpful!

5 rate

Tiffany Amick 23 Oct 2020

I recently purchased a Kia vehicle from another dealer. Unfortunately there was an issue and I couldn’t make the drive back. I contacted Duell’s service department. I quickly go an appointment and received a text confirmation as well. When I arrived for my appointment I was quickly greeted. They... reviewed my concerns. While I waited I was offered coffee and water. I enjoyed watching property brothers. The waiting room and rest rooms where clean. I was updated frequently. I great appreciate the service and feel like they went above and beyond, which as a vehicle owner was much appreciated. Thank you Duells Service department!!! Show more

5 rate

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